Bring a sample of pool or spa water to the counter at 16902 Wright Plaza and we test it while you wait, then write down what to add, how much, and in what order. No charge, no appointment.
Most pool problems in Omaha are chemistry problems, and most chemistry problems get expensive when they are guessed at. A water test at the counter takes a few minutes and tells you the five numbers that matter, so you buy the one or two products the pool needs instead of a cart of maybes. The people reading the results are the same crew that opens, closes and services pools across the metro, and the shelf behind them carries everything the plan calls for.
It works the same for hot tubs. A spa is a few hundred gallons at a hundred degrees, shared by everyone who soaks, so it drifts faster than a pool and the doses are small. Bring a spa sample whenever the water looks cloudy, foams or smells off, and we will tell you whether it is the sanitizer, the pH, the filter or simply time for a drain and refill.
A bad sample gives a confident wrong answer. These four habits make the reading match the pool.
About a cup (8 oz) in a bottle with no soap or drink residue. A rinsed water bottle is perfect. Label it pool or spa if you bring both.
Turn the bottle upside down, push it in to your elbow, flip it to fill. Stay away from the skimmer, the returns and the chlorine floater; sample with the pump running or just after.
Chlorine and pH start to drift as soon as the water leaves the pool. Keep the bottle out of the sun and a hot car, and bring it in the same day.
Pool size in gallons, what you added in the last two days, and what you are seeing (cloudy, green, stinging eyes, scale). The plan is only as good as the history.
Rain dilutes chlorine and stabilizer and washes phosphates into the pool, which is why west Omaha pools go cloudy after a wet week. Test first, then shock. What heavy rain does to pool water →
The test tells us whether it is low chlorine, high pH, phosphates or a filter problem, and the algaecide and clarifier shelf is ten feet from the counter.
Balanced water at closing protects the liner all winter; a test at opening tells you what the winter took. Our crews do both, or the closing page and checklist walk you through it.
Bromine or chlorine, pH, alkalinity and calcium in a few hundred gallons. Bring a sample monthly and whenever it foams or clouds; the hot tub chemicals are sized for a spa, not a pool.
A salt cell only makes chlorine inside its range. We read salt along with the rest, and 40 lb pool salt and salt test strips are on the shelf.
Chlorine, bromine and salt test strips and AquaChek 7-way strips are in stock for weekly checks; bring a sample to the store monthly to confirm the numbers before you spend money.
First, then second. Alkalinity before pH, pH before shock, shock before algaecide, and a wait between each. Most corrections are one or two products, and the order matters more than the brand.
Sized to your pool. Doses are written for your gallons, not the label's example pool. Tell us the size (length × width × average depth × 7.5 for a rectangle) and we do the arithmetic.
Honest about the water. If the numbers are fine, we say so. If the problem is the filter, the pump or a leak rather than the chemistry, we say that too, and the service crew can take it from there.
Everything the plan calls for is on the shelf: pool chemicals, hot tub chemicals, test strips, filter cleaners. Order online and it is at the counter the same day, or walk out with it.
Yes. No charge and no purchase required. Bring a sample during store hours (Mon–Fri 9–5, Sat 10–4) and we test it while you wait. If the water is fine we tell you so and you walk out with nothing.
No. Walk in any time the store is open at 16902 Wright Plaza, Ste 160 (168th & Center, Shops of Legacy). A test takes a few minutes.
About a cup (8 oz) in a clean bottle with no soap residue; a rinsed water bottle is perfect. Fill it elbow-deep, away from the skimmer and returns, with the pump running or just after it has run.
Yes, at the same counter. Hot tub water drifts faster than pool water because there is so little of it, so bring a sample whenever the water looks or smells off and once a month in normal use.
Sanitizer (free chlorine or bromine), pH, total alkalinity, calcium hardness and stabilizer (cyanuric acid), plus salt if you run a salt cell. If your problem points to metals or phosphates we will say so and walk you to the right product.
Test strips at home weekly for a pool and two or three times a week for a hot tub, and bring a sample to the store monthly, after any heavy rain or big party, and at opening and closing. Strips catch the drift; the store test confirms the numbers before you spend money.
Free chlorine 1 to 3 ppm (bromine 3 to 5 ppm for a spa), pH 7.4 to 7.6, total alkalinity 80 to 120 ppm, calcium hardness 200 to 400 ppm, stabilizer 30 to 50 ppm. Salt pools run the range printed on the cell, usually 2,700 to 3,400 ppm.
Yes: chlorine, bromine and salt test strips and AquaChek 7-way strips are in stock for home testing between store visits, online for same-day pickup.
You get the readings and a written plan: what to add first, how much for your pool's gallons, how long to wait, and what to add next. Most corrections are one or two products, and the order matters more than the brand.
16902 Wright Plaza, Ste 160 · 168th & Center · Mon–Fri 9–5, Sat 10–4 · free, no appointment